Privacy policy

IVYH AB respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and protect your information when you visit or make a purchase from drinkivyh.com.

Personal information we collect

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Time zone
  • Cookies installed on your device

We also collect information about how you interact with the website, including:

  • Pages or products you view
  • Referring websites or search terms
  • Interactions with the website

We refer to this automatically collected information as "Device information".

When you make a purchase or attempt to make a purchase through the website, we collect:

  • Name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number

This is referred to as "Order information". Together these are referred to as "Personal information".

How we use your information

We use your information to:

  • Process and fulfill your orders
  • Process payments
  • Arrange shipping and delivery
  • Provide order confirmations and customer support
  • Improve our website and customer experience
  • Detect and prevent fraud

If you have opted in, we may also send you marketing communications related to IVYH products.

Sharing your information

We share necessary information with trusted partners to operate our business, including:

  • Shopify (our ecommerce platform)
  • Payment providers
  • Shipping partners
  • Analytics providers

These partners only receive the information required to perform their services.

Cookies and tracking

Our website uses cookies and similar technologies to improve the browsing experience, analyze website traffic and support marketing activities.

You can manage cookie preferences through your browser settings.

Your rights (GDPR)

If you are located in the European Economic Area, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data where legally applicable
  • Object to processing of your personal information

To exercise these rights, please contact us.

Data retention

We retain order information for our records unless and until you request that this information be deleted, where legally possible.

Contact

IVYH AB
Industrigatan 6F
262 63 Angelholm
Sweden

Email:

hello@drinkivyh.com