Cancellation policy
Some IVYH products may be available as subscription purchases. By choosing a subscription, you agree to receive recurring deliveries of the selected product at the chosen interval and the associated recurring charges.
Billing
Your payment method will automatically be charged at the selected delivery interval unless the subscription is cancelled before the next billing date.
Managing or cancelling your subscription
You can manage, pause or cancel your subscription at any time by logging into your customer account or by contacting us at:
Changes or cancellations must be made before the next billing cycle to avoid being charged for the upcoming shipment.
Refunds for subscription orders
Subscription orders follow the same return and refund conditions as standard purchases.
Opened products cannot be returned for hygiene and safety reasons.
Contact
If you have any questions regarding your subscription, please contact: